Regulatory Information
Personal Data Protection
The new General Data Protection Regulation (GDPR) has come into effect to better secure your personal information in the face of digital technology and its new uses. In line with our values and our profession, we have always been committed to protecting your personal data and your privacy.
- For more information, consult the information notice on the Processing of personal data (GDPR)
- For more information, consult our personal data protection policy
General Terms and Conditions
-
Deposit Account Agreement for Individuals
(Version in effect as of January 1, 2026)
Télécharger496 Ko
-
Addendum to the Deposit Account Agreement for Individuals
(Version in effect as of January 1, 2026)
Télécharger335 Ko
-
Current Account Agreement for Professionals
(Version in effect as of January 1, 2026)
Télécharger507 Ko
-
Addendum to the Current Account Agreement for Professionals
(Version in effect as of January 1, 2026)
Télécharger336 Ko
-
Financial Instruments Account Agreement
Télécharger424 Ko
-
CyberPlus for Individuals
Télécharger559 Ko
-
Addendum to CyberPlus for Individuals
Télécharger299 Ko
-
CyberPlus for Sole Proprietors
Télécharger439 Ko
-
Addendum to CyberPlus for Sole Proprietors
Télécharger308 Ko
-
CyberPlus for Businesses
Télécharger522 Ko
-
Addendum to CyberPlus for Businesses
Télécharger401 Ko
-
SM@RT’retrait
Télécharger135 Ko
-
Card Usage Conditions
Télécharger983 Ko
-
e-Card Service
Télécharger645 Ko
-
Addendum to the General Terms of the Cardholder Agreement
Télécharger175 Ko
-
Wero
(Version in effect as of June 1, 2025)
Télécharger381 Ko
-
Google Pay General Terms of Use
Télécharger360 Ko
-
Apple Pay General Terms of Use
Télécharger195 Ko
-
Addendum to the General Terms of Use of the Banque Populaire Payment Card for Apple Pay Mobile Payment
Télécharger109 Ko
-
Samsung Pay General Terms of Use
Télécharger380 Ko
-
General Terms of the Safe Deposit Box Rental Agreement
(Applicable from December 1, 2024)
Télécharger257 Ko
Deposit Guarantee
Created by law, the Deposit Guarantee and Resolution Fund (FGDR) is responsible for protecting and compensating a bank’s clients in the event of its failure. The FGDR reimburses deposits up to €100,000 per client, per institution, depending on the nature of the products held by the client. The Deposit Guarantee covers adult and minor individuals, companies, associations, and any other professional group.