Our sites are secure. This is indicated on your computer by:
The presence of “https:// ” before the web address in your browser as soon as you are in the account viewing service, and the display of a key or lock icon.
Secure Online Banking
Banque Populaire Méditerranée wants you to be able to carry out all your transactions with complete confidence, whether in a branch, by phone, or on the Internet.
That is why, for Banque Populaire, online banking security is paramount.
As a client, you also have an active role to play in ensuring the complete security of the information we exchange. Here are some of the measures we take to ensure the security of your information and the recommendations we make for you to use our services with confidence.
Measures Implemented by Banque Populaire
Our online banking service is a secure site. Thus, all your account views and transactions are encrypted using the SSL protocol, starting from the moment you enter your username/subscriber number and your confidential code.
Important: For smooth navigation on the site, it is necessary to configure your browser in accordance with the site’s security requirements (SSL encryption of 128 bits or higher).
Strengthen the Protection of Your Personal Information
When logging in:
- Do not use a link from an email. Instead, type the site’s address directly into your browser or save it in your favorites.
- Ensure that the internet connection with your bank is secure (https with a key or padlock logo).
Do not enter your username and password on a page that appears after clicking a link in an email you have received.
Use the “Log Out” button to disconnect
When you have finished viewing your accounts, use the “Log Out” button to ensure you completely end your session.
Manage your password
- When you receive your password, change it during your first login and destroy the letter you received.
- Create a password that you can easily remember, but avoid using ones you already use for other services (like email).
- Memorize your password; do not write it down or share it with anyone.
- Change your password regularly.
- For security reasons, we advise you not to store your username and password on your computer, even if your browser offers to do so.
Protect your computer
- Protect your computer from viruses by using regularly updated antivirus software.
- Protect your Internet connection by using firewall software, which will only allow authorized programs to access the Internet.
- Regularly update your operating system as prompted by your computer.
- Do not enter your username and password on a page that appears after clicking a link in an email you have received.
- Under no circumstances will a Banque Populaire employee ask for your password. If this happens, do not provide it and contact your advisor.
- Report the loss or theft of your online banking login information to us immediately.
How to Avoid Being Deceived by Fraudsters
Be extremely vigilant about emails you receive that appear to be from Banque Populaire. Some fraudsters may try to gain your trust by sending you an email asking you to enter your personal information (credit card number, online banking username/password) on a fake site that resembles the Banque Populaire site.
- Never reply to an email supposedly from Banque Populaire asking for personal information.
- Never transmit your username and password by email or phone.
- Never enter your username, password, or credit card number on a site you accessed via a link in an email.
Stay Vigilant!
- Check the date and time of your last login when you access the online banking site.
- Regularly review your accounts and check your latest transactions.